Q1: Do you offer free samples? How can I request them?
A: We provide complimentary samples for serious buyers. First-time clients may request 1-3 standard samples (custom/special material samples may incur a nominal cost). Simply share your company details and requirements, and our sales team will arrange shipment within 24 hours, including full product specifications.
Q2: Can you recommend packaging solutions for my new brand?
A: Absolutely! Our New Product Support* includes:
- Trend-driven recommendations (e.g., sustainable materials, airless pumps)
- Cost-effective design and production advice
- 3D mockups and mold development guidance
*Note: Please provide your target market, budget, and capacity needs.
Q3: What is your minimum order quantity (MOQ)
A: We specialize in flexible production:
- Standard items: 5000pcs/item (material-dependent)
- Custom designs: 10000pcs (scalable production plans available)
- Startup-friendly: Mix & match 2+ designs to meet MOQ
Q4: How do you guarantee product quality?
A: Our 3-stage quality control* ensures reliability:
1. Raw material inspection (MSDS certificates available)
2. In-process QC checks (documented with photos/videos)
3. **Pre-shipment inspection report, covering:
- Dimensional accuracy
- Leakage/compatibility tests
- Drop-test results (for fragile items)
Q5: What payment terms do you accept?
A: We offer global-friendly options:
- New clients: 30% T/T deposit + 70% balance before shipment
- Repeat clients: 15% T/T deposit + 85% balance before shipment
- Small orders (≤$1,000): PayPal/Online Order.
If you have any new inquiry, don't hesitate to contact us. We will get back to you soon!